Frequently Asked Questions
Hopefully the below information will give you the answers you are looking for, if not, please get in touch with us.
FAQ
01
What software do you use?
We use Solidworks 2022. Unfortunately we do not support other software packages such as Creo or Inventor, but we can bring in your model data via STEP file format.
03
Do you backup the data?
Yes, all of the CAD data is backed up on to a network drive to ensure that a copy is available in case anything happened to the local hard drive.
05
How do you protect our design infromation?
We are more than happy to sign an NDA upfront to ensure that you design information is not shared with anyone.
02
Do you offer remote work?
Yes, we can offer remote working, but if design information is required from physical parts, we prefer to be on site to collect the data.
04
How do you charge for your services?
We provide fixed price quotes for packages of work once the requirements have been outlined and agreed.
Any additional work outside of the initial agreement will be quoted for and charged separately.
06
Do you have insurance?
Yes, we have contractor insurance provided through Kingsbridge and share our insurance information with you if required.